CIO CME Summit Agenda
September 19-20, 2012

Networking Opportunities & Session Breaks

Executive Exchange

CIO Keynote Presentation

CIO Focus Group

A visionary speaker addresses the entire summit audience on a topic determined by the CIO Content Committee.

Led by a vendor, these sessions allow executives to discuss business drivers within a particular area of technology. Presentations are 15-20 minutes followed by 10-15 minutes of Q&A.

CIO Executive Visions

Analyst Q&A Session

A panel of IT executives has an in-depth discussion on a critical IT business topic. Audience members have an opportunity to pose questions to the panelists and moderator.

A high-impact, open-forum session covering the latest technology research and led by a member of our analyst partner community.

CIO Thought Leadership

Vendor Showcase

Led by a member of the vendor community, these sessions will provide an overview of cutting edge technology topics and pressing business concerns.

Presented by a member of the vendor community, these sessions are divided into three 10-minute long elevator pitches on the newest technology solutions and services.

CIO Think Tank

CIO Case Study

Focusing on a specific topic or initiative, these interactive, open-forum style sessions allow the attending 15-20 executives to discuss best practices and have lively debates.

Learn about recent technology implementations from the IT executives who drove the projects at their organizations. Presentations are followed by Q&A sessions.

CIO/CTO Roundtable

CIO Open Forum Luncheon

An interactive, focused session led by either an analyst, industry expert or member of the vendor community.

Led by a moderator, these sessions allow attendees to have informal discussions on pre-determined technology topics.

Wednesday, September 19th, 2012 - CIO CME Summit

7:00am - 8:00am

Breakfast, Registration & Greeting to the CIO CME Summit

8:10am - 8:50am

Opening CIO Keynote Presentation

Cloudonomics and the Implications for Communications Service Providers

Cloud is the hottest topic facing telecom CTOs today. This opening keynote will address the implications for service provider CTOs. Will only the largest providers succeed due to economies of scale or can mid-sized providers play a role? Will the Internet be the sole relevant network infrastructure architecture to access cloud services? How are cloud services evolving, and how does that impact global architecture and partner development? How is the cloud impacting network services such as voice, video, and core data transport? What should be the relationship of commercial cloud services to internal deployments of private cloud? Where is the mobile cloud headed? Cloudonomics - the economics of the cloud - offers surprising and counterintuitive conclusions.

9:00am - 9:30am

Executive Exchange

CIO Think Tank

Mobile Solutions for a Competitive Edge

Increasing competition in the global market place has sharpened the focus on leveraging the best technologies available. The need to not only win new customers, but also maintain existing customer relationships and grow revenue, is greater than ever. This session will discuss how mobility are defining the next generation of innovate IT solutions. Learn how you can leverage your talent to grow your competitive edge today!

Presented by:

Bane Hunter, Sr. Executive Director, ePMO, Condé Nast

CIO Think Tank

Too Late to Innovate? How to Optimize Your Content and Accelerate Online Growth

Media companies are under escalating pressure to enhance their online business models to increase revenues, expand their reach, and improve brand loyalty, while simultaneously cutting costs and consolidating operations. To ensure a sustainable future, media companies need to develop innovative and competitive online solutions that produce results today without disrupting their current operations. In this session, we will discuss how leading media companies are deploying the next generation of Web Content Management technologies to optimize their online content assets today while ensuring their flexibility to adapt to emerging new business models.

9:35am - 10:05am

Executive Exchange

CIO Thought Leadership

Connected Experiences through Cloud Services

Communications companies today are targeting a new generation of customers. It is no longer enough to have intuitive email, exciting games, rich music, extensive social networking tools or even beautiful hardware to house it all. The excitement comes when all of the software, hardware, and services work together to connect people with each other and with content they care about.

This session will discuss visions for connected experiences that can be seamlessly delivered across multiple environments and devices through cloud-based services.

CIO Thought Leadership

Assuring Business for the Future

Telecommunications is one of the most competitive and innovative businesses. New services and technologies must be combined with good execution to continuously exceed customers and shareholders expectations. Top Executives have understood the powerful contribution of Revenue Assurance to the improvement of their balance sheets. A broader view of operational efficiency and of all the risks affecting margin and, ultimately, profit is now required. CSPs need to control all processes, all customers, have clear information, while never having enough resources to cover everything.

These are big Business Challenges that means data quality and process improvement methods that improve profits, revenues and cash flows and manage risks without influencing demand.

10:40am - 11:05am

Networking Break

11:10am - 11:40am

Executive Exchange

CIO Thought Leadership

High-Performance Analytics

It is no exaggeration to say that data volumes and complexities are growing exponentially and that analytic computations are becoming more complex. Yet decision makers need answers faster than ever - in minutes or seconds, instead of hours or days. Unfortunately, many IT infrastructures are not equipped to capture the value of big data with its size, types, complexities and required refresh rates. As a result, analytic professionals may not be able to incorporate the newest data, or they may be restricted to using smaller samples that do not reflect the complete picture.

This session will discuss how to:

CIO Thought Leadership

Yield Management

The airline and hospitality sectors have used Yield Management techniques for years to derive greater value out of existing assets and new investments. Telcordia will facilitate a peer discussion on the capacity for our industry to unlock hidden value in the supply chain and invite consumers to share in that experience.

12:20pm - 12:50pm

Executive Exchange

CIO Thought Leadership

Are you Prepared for the Unknown in the Cloud?

Are the decisions you make today going to open or limit your options in the future? In this discussion, we'll address issues around:

12:55pm - 1:55pm

Networking Luncheon

2:00pm - 2:30pm

Executive Exchange

CIO Think Tank

Cloud will Transform Consumer Connected Experiences

Cloud based delivery models have the potential to fundamentally transform how consumer digital experiences are created, delivered and ultimately consumed by the end user. Cloud based models do hold the promise of transformative cost improvements, but the real promise lies in the new innovated services that will be fostered. The ability to buy an application or piece of content once and to consume it across all of your devices; the ability to insure that your data and content are accessible and secure from any location or any device; the ability for providers to remotely deliver support and repair; or the ability to collaborate and share experiences among friends. Cloud also offers the ability to more effectively partner with third parties to deliver solution which fuse capabilities from multiple providers and to dramatically accelerate the service creation cycle. The roundtable will focus on the most pressing developments which are shaping this new enablement called cloud.

CIO Think Tank

Accelerating Your Business with Revenue-Impacting Insight

Subscriber growth and revenue-per-subscriber has been on the decline, which leaves carriers shifting some investment away from network troubleshooting to software applications that can increase revenue per subscriber. Service providers must now be concerned with obtaining behavioral insight into how their network bandwidth is being utilized (e.g., traffic demographics, top applications, etc.). Tektronix Communications, a market-leading provider of network and customer experience solutions, will address the critical need for enriched and correlated business intelligence that can be used to create new value added services and revenue opportunities by leveraging deep network insight that was historically constrained within the network operations domain of carrier service providers.

2:35pm - 3:05pm

Executive Exchange

CIO Thought Leadership

Delivering Operational Excellence in the Cloud: NGOSS Enabled Single and Multi-Tenant OMaaS solution

With today's competitive and economically challenging landscape, Communications Service Providers (CSPs) must leverage leading Industry trends while enabling economies of scale and infrastructure reuse across multiple Lines of Business (LoBs) by combining SOA Principles and the TMF Frameworx (NGOSS). This presentation and demonstration provides CSPs with the thought leadership on how an NGOSS Enabled Single and Multi-Tenant Order Management as a Service (OMaaS) Cloud-based solution can be used to support Market Penetration and Realization with significantly reducing T2D, T2M, as well as OPEX and CAPEX investment.

3:10pm - 3:40pm

Executive Exchange

3:45pm - 4:15pm

Executive Exchange

CIO Thought Leadership

Transform Your BSS Ecosystem To Do More, Faster - For Less

The telecom landscape continues to evolve with enhancements from 3G, 4G and other technological innovations, bringing about a myriad of new revenue generating opportunities. With these opportunities come challenges and many Service Providers are finding their ecosystems have grown to be overly complex - an 'integrated' collection of heavily customized legacy solutions - limiting their ability to profit.

To overcome these challenges, Service Providers must realize true BSS/OSS convergence can only be achieved through business transformation. This presentation will demonstrate the benefits and lessons learned from the business transformation of a Western European customer, part of a multinational conglomerate - and how they were able to align their people, processes and technology to remove complexity with a single interoperable platform for BSS and Value-Added Services - to do more, faster - for less.

CIO Executive Visions

Elevate Your Thinking above the Technology

New technologies such as unified communications, fixed mobile convergence, new devices and OS's are redefining the concept of the telecom business and the mobile workforce. But the telecom CIO/CTO refuses to accept the role of being only a technology leader. At the heart of this dramatic paradigm shift we find the consensus that technical positions within large telecom organizations are changing to become more integrated and more involved in strategic thinking, with critical components of business strategy, human capital strategy, marketing strategy, and branding strategy.

This executive panel session will be an open and insightful discussion about topics with a broader applicability regarding the complexity of the telecom business. What are the challenges in the rapidly changing and evolving workplace with strategies for leadership and best practices?

Topics to be discussed include:

5:25pm - 7:00pm

Reception

7:00pm - 9:30pm

Gala Dinner

9:30pm - 10:30pm

After Dinner Networking

Thursday, September 20th, 2012 - CIO CME Summit

7:30am - 8:30am

Networking Breakfast

8:30am - 9:10am

CIO Keynote Presentation

Tapping the Potential of Next Generation Consumer Connected Life Experiences

Services and business model innovations are fostering an unprecedented wave of consumer demand for the next generation of connected life experiences. Innovations in devices, software and applications are significant, but the impact of these innovations are greatly amplified by innovations in business models, partnering and eco-system development and new cloud based delivery models which drive cost economies and new feature enablement. This tsunami of consumer demand is also driving breakneck growth of traffic on service provider networks. Globally, IP network traffic is growing at a compounded rate of 32%, and we are quickly approaching the era of the "Zeta Byte", where effectively a trillion gigabytes of data will traverse service provider networks per year.

A number of key questions are driving the strategic agendas of many of the key players in this market: How does my current portfolio of services need to evolve? How can I more effectively tap the consumer spend that will occur related to these new services? How will cloud and mobility transform my services and cost structure? How does my network and services delivery capabilities need to change? These questions and other key questions will be explored in the session.

9:15am - 9:45am

Executive Exchange

CIO Thought Leadership

It's Not Just About Cost Anymore: The New Role of Managed Services in the Connected World

Managed services have come a long way from being a financial outlet for CAPEX and OPEX challenges. Nowadays, leading service providers have been using managed services to differentiate themselves so they can deliver better business results and positively impact both customer experience and satisfaction.

In this session, we will discuss why two-thirds of service providers now see outsourcing as a crucial component for their success in the connected world. Using real-life case studies, we will explore market trends and business challenges, while providing unique insight into the future of managed services.

9:55am - 10:25am

Executive Exchange

CIO Think Tank

The Flexible Organizational Structure

The significance and the influence of the market, clients and competitors are crucially important for enterprisers. If an enterprise aims to be successful in the future, it has to react quickly. The faster the enterprise can adapt its organizational structure to the new demands, the higher its capacity to survive is. Consequently, the flexibility of the organizational structure becomes an essential condition for enterprises.

CIO Think Tank

Innovation Discussion Forum

This will be a thought-provoking open forum discussion and brainstorming session around innovation trends in the media & entertainment industry. How to leverage IT to increase revenues and enhance our marketing? Join this session and discuss CRM, digital signage, mobile marketing, fan experience, wireless integration and player performance/scouting database development.

10:30am - 11:00am

Executive Exchange

CIO Thought Leadership

Transforming Business Processes and Consumer Experiences in Media and Telecom: Leveraging the Upcoming Tablet Revolution

Today's powerful tablet devices have the potential to transform business processes by bringing connected computing and data to the "point of need" in several industries including Media and Telecom. Tablets provide an ideal way for enterprises to connect with consumers in a 24x7 anytime-anywhere contextual manner. Large screen real-estate, significant computing power, broadband connectivity, extended battery power functionality, and powerful sensors such as GPS, compass, accelerometer and camera (not seen in desktops or TVs) endow tablets with a dramatic impact to improve their business processes and consumer interfaces. In today's hyper-competitive environments, enterprises can no longer ignore the transformational power of tablet devices.

We will identify:

11:00am - 11:20am

Networking Break

11:25am - 11:55am

Executive Exchange

CIO Think Tank

Internet in Transition: IPv6

Customers and web traffic are in transition to the next-generation Internet Protocol: IPv6 with 128 bits arranged in eight hexadecimal four digit integers delimited with colons (for example: FD08:3BC4:E997:8D43:0000:6F25:78C3:B12E). The federal government has mandated compliance with IPv6 across all organizations. The accelerating growth of the Internet presents powerful opportunities to transform the way we live, play and do business. This session will discuss IPv6 solutions that can help your business extend its reach and harness more power. Learn how your company can maximize the value of your existing investments while you prepare for the next wave of Internet growth.

CIO Think Tank

Data Center Consolidation for Network Security

One of the top initiatives in any data center today is consolidation. Saving energy, reducing our thermal and carbon footprint, decreasing physical space and optimizing our engineers all help the bottom line, as well as our environment.

But for mobile operators, sacrificing performance or security in order to cut costs is simply not an option. During this session, we will lead a discussion on strategies for consolidating your network security infrastructure while still keeping up with the rigorous scalability and reliability demands of the mobile network.

12:00pm - 12:30pm

Executive Exchange

CIO Thought Leadership

Secure Management of Mobile Assets

Enterprises today are relying more and more on mobile technology. Consumer loyalty is influenced by innovative mobile solutions, and enterprises are leveraging mobility to drive profitability. This session will discuss and address the secure management of mobile assets across an enterprise, industry concerns when deploying and managing corporate and employee-liable devices and other mobility challenges IT departments are faced with today.

Key topics on how to securely manage mobile assets will include:

12:35pm - 1:35pm

Networking Luncheon

1:40pm - 2:10pm

Executive Exchange

CIO Keynote Presentation

Emerging Wireless Transformation

Wireless industry is in a transformation phase fueled by the silicon revolution, wireless coverage ubiquity, and software evolutions. As a result, billions of new connected computing devices are expected to appear in the market in a short time. These device types address different segment of market and verticals. The traditional model of subscription, device distribution, customer acquisition, network deployments may not work any longer. The usual upgrade of radio network infrastructure to the latest technology may be ultimately imminent but it would not be enough.

This session will discuss a transformation of the Wireless industry business model, which would result in changes in subscription model, service activation, device distribution channels, network deployment and spectrum sharing.

Concluding Remarks & Takeaways

Recreation & Relaxation Time

7:00pm - 9:30pm

Farewell Dinner & Networking